Section 2
In this final section of the blog, we will continue discussing the Smart Next Steps to take effective action and achieve successful results.
As we have discussed, Type 3 is a very dangerous predator, they know exactly what they are doing and the impact they are inflicting. They are very good at gas lighting, a mind warping technique that causes people to doubt themselves and/or their reality. They like to engage both the victim and the bystanders in conversaion, gives them an opening to start controlling people’s perceptions and realities.
Read Part 1, Part 2, Part 3 and Part 4 – Section 1.
Inside-Out Approach Step 4: Smart Next Steps
Type 3 Bullies
As we have discussed, type 3 is a very dangerous predator, they know exactly what they are doing and the impact they are inflicting. They are very good at gas lighting, a mind warping technique that causes people to doubt themselves and/or their reality. They like to engage both the victim and the bystanders in conversation, gives them an opening to start controlling people’s perceptions and realities. It can be very subtle and you may not realize what is happening until afterwards, if at all. They are often very charming and social.
Example: The same examples we used with type 1 and 2 may occur. The response from the predator may be very different or they may act in a similar way. Generally, they won’t stop the first time, they will continue the behaviour when asked to stop and may even make it the other person’s problem. They will blame the others for causing them to behave this way, making themselves out to be a victim. They will actively work with the group to turn them against the “victim” or make them believe the “victim” is emotionally unstable.
Type 3 bullies may pull back if they perceive there is a significant negative consequence they can’t turn the situation around. I will provide some initial communication strategies below. The best course of action is to fully document the incidents and report them to the appropriate complaint channels. If the situation increases to a criminal level, such stalking or assault than you should go to the police or call 911.
Possible responses when faced with Type 3 Bully:
Non –Verbal for victim and/or bystander: Ensure your inner core muscles are strongly activated and that you are breathing nice slow breaths. Try and keep an open body posture, a calm firm tone and visualize a strong protective force field around you. Put a hand up in a wide hard stopping motion and stand, do not sit. Ensure you have a safety plan or a safe exit if needed.
Victim
Verbal Suggestions: Below
- If you can pause and walk away, say something like “I have to leave right now, we can talk later.”
- “This conversation is done” and walk away.
- Name the behaviour neutrally and say something like “I am done”.
- “Let’s take this conversation to the manager”. (or whatever authority figure is around)
- If in a group, ask someone directly for help or to “call or get the manager to come and help”.
- If appropriate, say “You are better than this, We are better than this….. Where is the kindness? There is a new practise called kindfulness, you have heard mindfulness, let’s practise kindfulness and start again….”
It is extremely important to keep the communication very brief, do not engage and reach out for assistance. If you are with a group, think about asking someone for help if needed, look at someone directly. Something like “Can you help me (us) here?”
The actual words used will need to be customized. If you are alone, exit the interaction as soon as reasonably possible and privately document.
Bystander
Verbal Suggestions: Below
- If you know the perpetrator or are comfortable, try, “Let’s take a break” and gently guide them away.
- If you know the victim or are comfortable, try, “Let’s take a break” and gently guide them away.
- “Let’s call or get a manager to come and help us. It is getting out of control”.
The bystanders in these situations have largely been an untapped source to effect changes in the past. The reality is they can be in a better emotional state to respond at the time than the victim. The bully will eventually stop and/or leave the group once the group speaks up. If they don’t, more formal channels will need to be explored with your organization and/or the police.
The important key is to not put yourself in danger, that won’t help anyone. If the situation is very serious, say very little and quietly get help from the manager, security or the police-911. Don’t verbally or physically push the perpetrator in a corner, leave them options to leave safely. This situation can be dealt with later in these circumstances.
Remember there is significant power held within the group to keep the group healthy but no one should put themselves in harm’s way. There are always different options.
Victimizer
Verbal Suggestions: Below
- Take responsibility and de-escalate the situation if you can.
- Leave the situation and get help for yourself.
The best approach is to take responsibility for your actions, usually your reputation is very important to you. Leave on a good note with everyone involved regardless of whether you agree or not.
Concluding Remarks
I hope this information on the inside~out approach has been very helpful and your “psychological inner core muscles” have enjoyed a good work-out.
In my experience, there is a cycle of abuse that moves from bystander to victim to perpetrator especially with type 1 and 2 bullies. You can stop this cycle once you are aware it exists and you can mindfully use the inside~out approach.
My clients tell me they feel stronger and healthier in dealing with these situations. They are working and coaching others in their workplaces and communities to stopping bullying and creating healther communities
Most individuals are unconsciously disturbed or shocked when these events are starting, even if they are subtle. The typical response is for the victim and/or bystander to do nothing, either hope it won’t happen again or minimize and discount the experience. The other underlying layer is fear, fear they are wrong and/or are being overly sensitive, fear they will lose the relationship, the job etc.
The bystander may fear they are next and say to themselves it’s none of their business. We had the same limiting beliefs around drinking and driving, we thought it was none of our business until we recognized the harm being done to their families and communities. Now people who have been drinking are stopped by others by taking the keys, reporting them to the police etc. We need this same mindset for bullies. We need to respectfully identify our concerns and take appropriate action while keeping ourselves safe. In the end, it is all our business.
Congratulations, you have concluded all 4 steps of the Inside-Out process, you are more equipped to take effective action for yourself and others when faced with bullying behavior. These situations are not easy but together we can make a difference, creating healthier communities and work environments.
If you need more coaching assistance to increase your “psychological inner core muscles” contact me at sue@suevandittelli.com. Sometimes we need additional coaching to kick start an effective inner practice.
More information on my coaching programs is available on www.suevandittelli.com.
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About the Author – Sue Vandittelli
Sue Vandittelli, President of AWR Inc.(Alternative Workplace Resolutions), Professional Coach, Chartered Mediator, Certified Ombudsman, Senior Consultant with Morneau Shepell, Mediation Coach for ADR Chambers, Stitt Feld Handy and Former Bell Canada Ombudsperson and Human Rights Consultant. She has over 30 years’ expertise working with organizations, communities and individuals to develop transformative and sustainable solutions to professional relationships, challenges, conflicts, specializing in the area of discrimination and harassment; disability management; psychological & mental health; rebuilding & transforming professional relationships; OHSA Act Bills 168 & 132 and; business to business disputes in the franchise community. Sue is the Franchise Ombudsman for Canada and the United States working with franchisors and franchisees. Sue’s personal client group is committed to increasing their level on consciousness and successfully integrating their business and life.
Sue has successfully worked with over 600 clients and is recognized as the go-to-person for diffusing volatile and seemingly impossible workplace and business conflicts. She is a leader in developing and sustaining more conscious professional relationships and communities.
Sue is an active member of the: The International Ombudsman Association (IOA); ADR Institute of Canada (ADRIC), ADR Institute of Ontario (ADRIO) and is on the Leadership Circle of the Centre for Spirituality to guide the evolution of the new Centre; Board Member for Toronto Catholic Family Services Association and a former Volunteer for Women Helping Women with the Toronto Catholic Family Services mentoring women recovering from domestic abuse.
Sue has a degree from York University, a diploma in Business Administration from Ryerson Polytechnical Institute. She has a Certificate for Mediating in a Workplace when a Party has a Psychiatric Disability from the City University of New York and Certificates of Mediation (3 levels) from University Of Windsor’s Law Program. Sue is known for her unique and successful way of bridging the needs of the organization, employees, business, community, life and spirit.